A genre I find myself in is a worker in the restaurant business. As a hostess, I find myself dealing with all sorts of people. It interests me because you get to see the different personalities of those who come into the restaurant. You can see customers face become overwhelmed with joy once you tell them that their favorite table is available to them. But it isn’t always smiles in the restaurant. On a busy Saturday night, we could possibly go up to an hour and a half on our wait time for those without reservations. The customers who were thrilled to be dining at the restaurant on the quiet Monday evening now seem outraged at this wait time on a crowded night. To try and prevent this possible anger and disappointment, we allow the hungry customers to call ahead and put their names on the wait list so when they arrive the waiting time will be shorter.

     

       What also intrigues me in the restaurant business is those who find it unnecessary to tip their server. A server works hard to ensure a customer is satisfied with their visit, not to mention most servers only form of payment is the tips they receive throughout the night. I feel as if many who have not worked in the restaurant business do not understand this.

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       Working in a restaurant has taught me people skills I will need throughout my life. It has helped me realize how important it is to be polite and also that there is more to a restaurant than just eating. People don’t realize that food can take a long time because the chef is backed up and has many orders to fulfil, not because your server is taking their sweet time because the servers do happen to be running back and forth across the restaurant the whole night.

 

       Being a worker in a restaurant is much more than it seems. As a hostess, my job is to ensure that each server is getting sat tables an equal amount of times throughout the night. I have to estimate wait times for each table. Most importantly, I have to try my hardest to make sure the customers are satisfied. Being a member of the restaurant community has taught me social skills and manners which will follow me through life.